How to contact us

Call 800 498 5015. Representatives are standing by to answer your questions Monday through Friday from 9:00 am to 5:00 pm eastern time.

We also encourage you to use our live chat system to contact us. Live chat is also a great way for you to have an added extra sense of anonymity too and there won't be any record on your computer of your chat session with us.

Using our live chat system we can also take your order using your credit card if you like and we can even arrange for payment with your personal check and or money order too. We will also arrange ultra confidential C.O.D. deliveries and for any and all other questions about shipping, tracking numbers, or anything else, please feel free to click the chat button below to speak to a representative.

GOT A QUESTION? Live chat M-F 9 to 5 eastern time

Order Online

Charge appears as Evergreen on your statement with no mention of the CheckMate product or this website. You can order online 24 hours a day using your check, debit, or credit card. We accept Visa - Master Card and American Express. There is absolutely no mention of the actual item purchased or the CheckMate name on your credit card statement. The charge simply says Evergreen along with the amount of the purchase. To further protect your privacy the item is shipped in generic packaging provided by the U.S. Post Office or UPS and even the delivery person has no idea what is in the package. Your privacy is guaranteed.

Same Day Shipping

Standard delivery method is Priority Mail from the U.S. Post Office. Your package is delivered to your mailbox with your regular mail in 2 to 3 business days. Cost is the exact postage amount of $4.80.

You can also choose UPS overnight for $26.00 or UPS 2nd day for $14.00. UPS deliveries are delivered to your door with no signature required.

Please remember UPS does not deliver to post office boxes.

Upon completion of your order the tracking number from the U.S. Postal Service or UPS will be automatically sent to your e mail address. This gives you the opportunity to see that your package has indeed been shipped as well as the fact that it has been shipped to the address that you specified. You can also use this tracking number to track your shipment the entire way using the link that comes in the e mail. 

Note: You do not have to provide an e mail address to place an order with our company. The automatic receipt for your purchase and the tracking number e mail are an optional item for people who feel they need this information.

You may also elect to get a free anonymous e mail address from yahoo that you can use for this and any other online purchases you make in the future.

Hold at UPS

If you cannot have the package delivered to your home or work address we can send the package to a UPS location near you where you can pick it up at a time that is convenient for you. To use this option you must chose UPS as your delivery method. You will need your UPS tracking number to pick up your package. If you cannot provide an e mail address for the tracking number just contact us after making your order and we will provide you with your tracking number.

Get a Secret Shipping Address from UPS

International Deliveries

We can ship to any address in the world but our only international delivery option is UPS international priority. UPS charges $45.00 for this service and while it is not overnight it is the only truly reliable way to get your package if you are ordering from another country. Orders placed without choosing the international delivery option will be voided. Questions call: 1 800 498 5015.